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Support

Need a hand, hit a bug, or have a suggestion? We read every message.

Contact us

We aim to reply within a couple of days. When reporting a problem, it helps to include your device model, OS version, and what you were doing when it happened.

Frequently asked questions

Which devices does Grid90 run on?

Grid90 is available now on Android via Google Play. An iOS version is coming soon.

How much does it cost?

Grid90 is 100% free during launch, with every feature unlocked, including offline map downloads.

Does it work without a signal?

Yes. Download the map areas you need while you have a connection, and Grid90 keeps showing your position, recording your track and guiding your route fully offline on the hill.

Do I need an account?

No. The core mapping and navigation features work without signing in. An optional account lets you sync your routes, tracks and photos across devices.

How do I plot and follow a route?

Open Plot A Route, tap points on the map to build your line, or turn on Smart snapping to lock it onto real paths and tracks. Distance, ascent and estimated time update as you go. Save it, then follow it on the hill with an alert if you stray off the line.

How do I record a walk?

Start recording before you set off. Grid90 tracks in the background with the screen off, and when you finish you get full stats, an elevation replay and a saved log you can export as GPX.

Can I import or export my routes?

Yes. Grid90 supports standard GPX in and out, so you can bring routes in and take your own data with you.

How do I delete my account and data?

Email support@grid90.com from the address associated with your account, and we will delete your sign-in record and any cloud-synced routes, tracks and photos within 30 days. Data held only on your device is removed when you uninstall the app. See our Privacy Policy for details.

I found a bug or have a feature idea

We'd genuinely like to hear it. Write to support@grid90.com — feedback shapes what we build next.